Pole Star Global, a SaaS and maritime intelligence company operating across the UK, Europe, the US, ASPAC and LATAM, was preparing for an eventual sale. As Global Head of HR, Lindsay’s remit was to strengthen leadership, reduce people risk, and build a robust evidence base that would withstand investor scrutiny. The business needed clearer alignment, stronger governance and a more stable culture to support its next phase of growth.

She designed and delivered a scalable people strategy, including pay frameworks across multiple regions, structured onboarding and development pathways, role architecture, performance management and succession planning. She also introduced consistent HR processes across four continents and supported the London HQ relocation, with new frontiers established in Singapore, Greece and Poland.

Culture was stabilised through communication rhythms, clearer expectations and leadership support, improving engagement and reducing operational friction. She resolved complex employee relations issues with fair and documented processes, which lowered organisational risk and increased buyer confidence.

Lindsay also prepared all HR-related evidence for due diligence, including people data, compliance documentation, governance frameworks and leadership assessments. This work became a central component of the due-diligence pack.

The company was successfully acquired by private equity, with a smoother process, stronger valuation and increased confidence in the leadership team, demonstrating her ability to make a scaling SaaS business structured, predictable and attractive to buyers.